Aircall is a revolutionary communication tool designed to seamlessly integrate into your existing workflows without the need for any additional hardware. It simplifies the process of connecting essential applications such as CRM systems and Helpdesk solutions, allowing teams to collaborate more effectively. The platform enhances productivity through its easy one-click integrations, ensuring that users can maintain their focus on their core tasks while benefiting from advanced communication features.
One of the standout features of Aircall is its ability to provide international numbers. This means that businesses can claim local numbers in over 100 countries, making it easier to communicate with clients and partners worldwide, regardless of where the team is physically located. Additionally, Aircall includes a Shared To-Do feature, which offers a comprehensive overview of calls that require follow-up actions, helping users manage their tasks effectively and keep track of their responsibilities.
The platform also promotes teamwork through Shared Contacts, allowing users to create and share important contacts among team members. This feature ensures that everyone involved can stay updated on ongoing conversations. Moreover, Aircall facilitates call management by allowing users to assign calls to colleagues, add context through tags and comments, and have these calls appear on the appropriate to-do lists for follow-up, streamlining communication and ensuring accountability.
Aircall further enhances its calling capabilities with features like call transfer, which allows users to quickly and easily transfer calls to the most qualified teammate. With a clear view of team availability, users can make efficient decisions on call handoffs. Additionally, Aircall provides call recording functionality for quality monitoring and training purposes, as well as native SMS capabilities for seamless text communication with clients in select regions. Sign up for Aircall today and experience the benefits of enhanced communication in your business operations.