This application provides members with a comprehensive platform to manage their health coverage and benefits. Users can easily log in, register, or update their passwords to access their personal health information securely. Once logged in, they can quickly view details about their insurance coverage, claims history, and identification cards, making it convenient to access important details whenever needed.
Members can also check their deductible amounts and out-of-pocket expenses directly within the app. They can locate in-network doctors, hospitals, or medical facilities nearby, ensuring they receive care at approved providers. Additionally, the app helps users find urgent care facilities close to their location for prompt medical attention when needed. Cost estimation tools are available to give users an idea of procedures, tests, and treatments' expenses before undergoing services.
The platform offers insights into patient reviews and average wait times for various healthcare providers, helping members choose providers with shorter wait times and higher satisfaction ratings. There is also a feature to search for doctors who speak Spanish, catering to diverse language needs. Users can view their medical and pharmacy benefits, including copay levels, providing transparency on healthcare costs. Furthermore, members can send their ID card to Apple Wallet for offline access, ensuring important information is always within reach.
Healthcare management is further simplified with features like viewing Explanation of Benefits documents and logging in securely via Touch ID. Members can share their ID card easily, and those with pharmacy coverage can search for drug information, cost estimates, and compare nearby pharmacies. The app also provides prescription reminders to help manage medications. For eligible members, virtual visits through MDLive are available, which integrate allergy and medication information from HealthKit, allowing for convenient remote consultations with healthcare professionals whenever necessary.