bigbasket is an online grocery shopping platform in India that offers quick and convenient delivery services, promising to deliver groceries within just 10 minutes in select cities. Customers can choose from over 20,000 essential grocery items, including fresh produce, household goods, pet supplies, organic products, and gourmet items. The app caters to shoppers in more than 300 cities and towns across India, providing a wide selection of products to meet various needs.
The platform is trusted by millions of users, with over 10 million happy customers, and is known for its extensive product range that includes popular brands such as Amul, Cadbury, Nivea, and Kellogg’s. food items are sourced directly from farmers, ensuring freshness and quality. Customers can enjoy low prices, special discounts, bundle offers, and promotions, making shopping both economical and enjoyable. The app's user-friendly interface simplifies the process of selecting and purchasing groceries online with just a few clicks.
bigbasket offers several features designed to enhance the shopping experience. It supports fast and secure checkout options including UPI, net-banking, credit/debit cards, and e-wallets. The app also provides a search feature in seven regional languages, allowing users to search for items using local terminology. Additional tools like barcode scanning, voice commands, and category filters make it easy to find products quickly, and the SmartBasket feature helps users easily repeat past orders for convenience.
The company emphasizes customer feedback and continuous improvement of its app and services. Customers can reach out via email or social media channels for suggestions or support. bigbasket aims to provide a hassle-free, top-quality online grocery shopping experience, prioritizing customer satisfaction and making grocery shopping accessible and efficient across India.