Hawa Chat offers a 7-day free trial, allowing new users to experience the premium features of the service without any cost for the first week. This trial period provides users an opportunity to explore the app's capabilities and determine if it meets their needs before committing to a paid subscription.
After the free trial, users can opt for a paid weekly subscription priced at 2.99 USD per week. The subscription model is designed for convenience, automatically renewing each week unless the user chooses to disable the auto-renewal feature at least 24 hours before the current subscription period ends. The renewal process is managed through the user's iTunes account settings, making it easy to control subscription status.
When auto-renewal is enabled, the user's account will be charged within 24 hours prior to the end of the current subscription period, with the renewal cost clearly indicated at that time. Users should review the terms carefully and manage their subscription preferences through their iTunes account to avoid unwanted renewals or charges. The app's privacy policy and terms of use are accessible via provided links for transparency and user awareness.
Hawa Chat maintains a strict no-refund policy, emphasizing that subscriptions are considered "used" immediately upon purchase, and dissatisfaction with the service generally does not warrant refunds. However, users with issues or concerns can contact support via email. The app encourages users to engage and make new friends, fostering an active and social community, and welcomes feedback and questions to improve the service.