Latest Version
4.1.10
January 14, 2025
MEZMO Corporation
Communication
Android
0
Free
com.innocaption.vpdp
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More About InnoCaption Live Call Captions
The app provides an accessible communication solution for individuals who are deaf, hard of hearing, or suffer from conditions like tinnitus that hinder their ability to understand phone calls. Users can easily register on the app, self-certifying their hearing condition. The service is FCC Certified and is offered free of charge to eligible users, just like other federal Telecommunications Relay Services such as TTY and Video Relay Service. Unlike Video Relay Service, the app does not require the knowledge of American Sign Language (ASL), making it convenient for those who prefer clear captions and visual voicemail for missed calls.
One of the standout features of this app is its ability to live transcribe phone calls. Users can switch between captioning modes during calls, choosing from either voice-to-text captions or live human stenographer captions. The app utilizes Automated Speech Recognition (ASR) technology, allowing for closed captioning in various languages, thereby catering to a broader audience who may need assistance during phone conversations. This adaptability ensures that users can manage their communication needs effectively regardless of language preferences.
The app not only provides real-time captions but also saves call transcriptions for later review, making it easier for users to access information from past conversations. This feature can be particularly beneficial for seniors or veterans who might require additional support when navigating phone calls due to hearing challenges. The app can be used seamlessly across various devices such as smartphones, tablets, and computers, providing an integrated solution that offers captions without the need for ASL, making it suitable for a wide range of users.
InnoCaption also includes several user-friendly features such as compatibility with hearing aids and cochlear implants from various manufacturers, visual voicemail that converts messages to text, and a spam filter to identify unwanted calls. Emergency services, specifically 911 calls, are supported with captioning, ensuring critical information can be relayed effectively during emergencies. However, users must keep in mind that a stable internet connection is essential for the app's functionality, and federal laws restrict the use of IP captioned telephones to registered individuals only. For detailed emergency call information, users are encouraged to visit the designated website for guidance.
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