The game begins at a fire station where players have the option to initiate their operations with either a Type 1 or Type 2 engine. From this foundational setup, players can expand their emergency services in any direction they choose, allowing for the addition of various specialized vehicles. Options include HazMat units, Heavy Rescue vehicles, and Mobile Command Vehicles (MCV). Players can also enhance their police force by incorporating SWAT and K9 units, thereby enabling coverage for all types of 911 emergency calls. This flexibility in customization fosters a rich gaming experience tailored to individual preferences.
Customization is a key feature of the game, as all stations and vehicles can be uniquely named, providing a personalized touch. Recognizing that some specialized vehicles require trained personnel, players can establish training courses to ensure that specialists are assigned to the appropriate vehicles. For those looking for a quicker response to critical situations, the game offers the option to incorporate helicopters (HEMS) that can swiftly reach urgent emergencies, catering to the needs of more advanced players who enjoy a strategic challenge.
Teamwork is encouraged through the formation of alliances, allowing players to join forces with friends to enhance their gameplay. Players can share missions and assist each other, creating a cooperative atmosphere. Additionally, friends can transport patients to each other's hospitals or prisons, which deepens the collaborative experience. The game is designed so that accumulating more units increases the number of emergency calls, thus presenting players with escalating challenges that require coordination and resource management across different types of units.
This game is developed by a former firefighter, which adds an element of authenticity to the emergency missions and the demands placed on vehicles. Missions range from addressing small incidents like a burning car to large-scale emergencies such as a bridge collapse, all set on realistic maps. This aspect appeals particularly to players who are firefighters, police officers, paramedics, operators, or 911 dispatchers in real life. The developers are also open to community input for new missions, vehicles, and content, emphasizing a commitment to working closely with players to enhance the gaming experience for all fans of emergency services.