This application offers users a comprehensive overview of their account and usage details through a simple, centralized platform. It allows users to access all necessary information effortlessly, eliminating the need for paperwork and making account management more convenient. With just a tap, users can review their account summary and stay informed about their energy consumption and billing information.
The app's bill payment feature provides flexibility and control over how users settle their bills. They can pay their bills directly from the app using the convenient bill pay option or opt for the autopay feature for automatic monthly payments. Additionally, users can review their billing history to track past payments and manage their finances efficiently.
One of the key features of the app is monitoring energy consumption. Users can view their daily energy usage, helping them identify consumption patterns and peak periods. The graphical display offers an easy-to-understand visual of monthly costs and usage changes over time, enabling users to adopt energy-saving habits and potentially reduce their bills.
The application also streamlines outage reporting, allowing users to report service disruptions quickly through a few taps. The enhanced outage map provides detailed updates, such as when a repair crew is dispatched and the cause of the outage. Users can also sign up for text alerts for rapid notification, keeping them well-informed during service outages. For support, the app offers multiple contact options, including email, phone, and messaging, along with a GPS feature that helps users locate the nearest service center for in-person assistance.