The PubSafe mobile app is a free platform designed to help citizens connect and provide assistance to each other, whether for people or animals in need. Users can share critical information, including details about the help needed, their location, and images, to enhance the response from the PubSafe community. The app is a valuable tool for various situations that require help, such as clearing snow, changing tires, or responding to natural disasters like floods, wildfires, and hurricanes. By consolidating location data, PubSafe alerts users nearby who can offer assistance, creating a network of support among community members.
In addition to the mobile app, PubSafe provides a web portal tailored for different organizations like NGOs, government groups, and volunteer brigades. This portal enables organizations to manage their operations effectively, share real-time data, and track help requests through a system of work orders. It offers a seamless integration of communication and organizational tools, ensuring that requests for assistance are handled efficiently and that responders are dispatched quickly to those in need.
For organizations, PubSafe includes a contact manager designed to simplify the management of volunteer resources, as well as the capability to oversee help requests in real-time. The system automates the onboarding process for volunteers, capturing their information instantly and allowing dispatchers to reach out without the back-and-forth of phone calls. The system is built with logic that enhances the process of communication and response, reducing the overall cycle time associated with managing help requests.
Security and privacy are paramount features of the PubSafe app, allowing users to control what information they share and with whom. Users have the ability to keep their participation hidden from view or share specific information selectively, ensuring their comfort while engaging with the community. The app also supports tracking volunteer hours through the mobile platform, linking efforts with location data and photos for accuracy in reporting. While the app itself is free, there is an option to upgrade to PubSafe Pro for additional features at a low monthly cost, ultimately allowing for a sustainable funding model for the platform without the need for organizational subscriptions.