The application allows users to seamlessly exchange text messages with colleagues as well as send SMS messages to external phone numbers. This feature is designed to enhance communication within the workplace, enabling real-time conversations and collaboration among team members. By streamlining messaging, the app ensures that coworkers can stay connected, regardless of whether they are in the office or working remotely.
In addition to messaging, the app offers the capability to easily find contacts and initiate text or SMS communication. Users can also make voice calls directly through the Sangoma Talk app, which has replaced the previous Sangoma Connect branding. This integration of voice and messaging services simplifies the communication process, allowing users to switch between different forms of interaction effortlessly without needing to leave the application.
For those requiring more advanced communication options, the app includes the ability to create and join video conferences through the Sangoma Meet application. This functionality is particularly valuable for teams that rely on visual interaction for meetings and presentations. The combination of messaging, calling, and video conferencing helps cater to various business communication needs in a single platform.
Furthermore, the app enables users to manage their availability by changing their status, accessing voicemail messages, and reviewing call logs. Users can also mark their favorite contacts for quick reference and easy communication. These features contribute to an organized communication experience, ensuring that users can prioritize important messages and manage their interactions effectively.
To utilize the app, users must have an account with one of the Sangoma Technologies phone systems, such as Switchvox, FreePBX, or PBXact. It's important to ensure that the most recent version of the chosen PBX is installed, as older versions may limit the app's functionalities. Additionally, the PBX must have a valid SSL certificate from a trusted certificate authority. Once the app is installed on an iPhone, users simply need to enter their PBX's fully qualified domain name, their extension number, and password to sign in and start using the app's features.