The ScamShield app is designed to aid users in identifying and protecting themselves from scams. Users can check the legitimacy of suspicious messages, links, or phone numbers by simply inputting the information into the app. Alternatively, they have the option to upload screenshots of messages received through various platforms such as SMS, WhatsApp, or Telegram, allowing them to ascertain whether the communication is likely to be a scam.
In addition to checking for scams, ScamShield provides features for actively detecting and blocking fraudulent communications. The app guides users through a setup process to help configure their phones to block unwanted scam calls and recognize scam SMS messages. When an SMS is received from an unknown sender, ScamShield automatically screens the message and sends a notification to the user if it is deemed potentially deceptive, enhancing the user's ability to avoid scams.
The app also encourages users to contribute to community safety by submitting reports of scams. Individuals can include screenshots in their submissions, making it easier for law enforcement agencies to investigate and address these fraudulent activities. While reporting through the ScamShield app helps expand the scammer database, users are reminded that these submissions do not replace official police reports. If someone has been victimized by a scam, they are urged to contact the Singapore Police Force to file an official e-report.
Users are encouraged to download and set up the ScamShield app for themselves and their loved ones, as it serves as a critical tool for enhanced scam protection. Feedback regarding the app can be submitted through a designated platform to improve its functionalities. ScamShield is developed by Open Government Products in association with the Singapore Police Force and the National Crime Prevention Council, emphasizing a collaborative approach to tackling scams in the community.