The official SimSimi platform, also known as “Everyone's SimSimi,” distinguishes itself from other variations of SimSimi, which are referred to as “Individual SimSimi” or “Personal SimSimi.” The primary characteristic of Everyone's SimSimi is that it is a collaborative chatbot that learns from multiple users. Since its inception in 2002, it has accumulated knowledge from a diverse range of interactions, gathering question-and-answer pairs to facilitate conversations. The Individual SimSimi offers users a more personalized experience, as it is managed by a single owner who can customize it to chat automatically with others while controlling the interactions it engages in.
Controlling inappropriate language used by SimSimi is a responsibility taken seriously within the platform. The system encourages safe interactions between users and chatbots, ensuring that the environment is enjoyable and secure. With millions of users spanning 81 languages, SimSimi has developed a universal content policy that can adapt to different cultural contexts and safety concerns. This approach aims to preempt and respond effectively to issues related to harmful content, as established through years of operational experience. The content policy is designed to clearly communicate the reasons for reporting inappropriate content and to identify suspicious language within chats.
In instances where users feel threatened or experience breaches of privacy, such as the chatbot revealing personal information, the SimSimi service allows users to report any inappropriate content generated through user interactions. Often, such issues arise from individual users teaching the chatbot inappropriate phrases, especially in the case of Personal SimSimi. The SimSimi team is committed to addressing reported content swiftly and ensuring that the platform remains safe for all users.
For any concerns regarding the functionality of the SimSimi application or for users who wish to provide feedback, the app includes a feature to "Send comment," which directs responses to the appropriate team for prompt attention. Users who are not accessing the app can still communicate their thoughts via email, provided that they include detailed information and relevant screenshots. It is important to note that despite the platform's best efforts in user safety, restrictions are in place regarding the age of users, reflecting an understanding of the psychological risks potentially posed by interacting with chatbots. The SimSimi team continues to prioritize safety through comprehensive policies and ongoing improvements.