Spark Pay monthly mobile users can download and utilize the Spark Voicemail app at no additional cost as part of their existing plan. For Spark Prepay customers, access to the app requires activating the 'Voicemail Unlimited' extra, which costs $1 every four weeks and provides unlimited use of the app and voicemail services. This setup ensures that all users, regardless of their plan type, can access the features by following the appropriate activation steps.
To use Spark Voicemail, you must be a Spark mobile customer. The app offers a variety of features designed to enhance the voicemail experience, including visual voicemail, which allows users to read transcribed voicemails or listen to them directly through the app. Users can manage their voicemails efficiently, with options to listen on the lock screen and organize messages by contact or conversation thread, making navigation simple and intuitive.
The app includes several user-friendly features such as playback speed controls, enabling users to listen to messages faster or more carefully at 0.8x, 1x, 1.5x, or 2x speeds. It also supports email forwarding, allowing users to send voicemails to up to two email addresses—ideal for sharing messages with assistants or team members. Additionally, the app’s search functionality makes it easy to find specific voicemails by name or keywords thanks to automatic transcription services.
Additional features include customizable greetings, easy voicemail management options like callback, sharing, or deleting messages, and security measures such as biometric authentication to lock voicemails. Notifications for new voicemails are available directly from the lock screen or notification center, keeping users informed in real-time. Overall, Spark Voicemail provides a comprehensive, customizable, and secure way to manage voicemails effortlessly on Spark mobile devices.