Square Appointments is a free tool for individual business owners, specifically sole proprietors, allowing them to manage their scheduling and appointments without any cost. The platform charges only for payment processing, making it an affordable option for solo entrepreneurs. For businesses with additional staff or multiple calendars, there is a 30-day free trial that enables users to explore the features before committing to a plan.
The service provides a convenient online booking system that operates around the clock, even without a dedicated website. Customers can book appointments anytime and from anywhere, whether through a mobile app available on Android devices or via the online booking site. Business owners can also enhance their visibility by turning on booking features through Google Search, Maps, Instagram, and other platforms directly from their Square Dashboard.
Managing payments is streamlined with integrated checkout capabilities within each calendar entry. Business owners can accept payments, sell products, or send invoices quickly from the app, simplifying the checkout process. Customers also have the option to save their card details for faster transactions through their customer accounts, creating a smoother payment experience.
Additional features help reduce appointment no-shows, such as automated reminders sent to clients. Businesses can also request prepayments or impose cancellation fees for online bookings, encouraging clients to stay committed. The platform also allows users to keep notes on clients, tracking preferences and their appointment and sales history. Overall, Square Appointments combines appointment scheduling, point of sale, and payment processing into a comprehensive solution for small businesses.