Latest Version
4.2.1
January 06, 2025
The General Automobile Insurance Services, Inc.
Business
Android
1
Free
com.pgac.general.droid
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More About The General® Auto Insurance
The General® offers a mobile app that allows users to swiftly obtain a quote for their new auto insurance policies. This feature is designed to streamline the process of exploring insurance options, making it easy for customers to assess their potential coverage and pricing without extensive delays. The usability of the app enables individuals to take this important step towards securing the right automotive insurance at their convenience.
In addition to obtaining quotes, users can conveniently manage their payments directly through the app. The platform supports various payment options, including the ability to make full payments, schedule future payments, and even split payments using different methods. Furthermore, the app allows for cash payments through PayNearMe, demonstrating a commitment to flexibility in how customers can handle their financial transactions.
Customers also have immediate access to their insurance ID cards once they log in for the first time. This feature enhances the user experience by enabling quick access; users can simply rotate their devices to landscape mode to view virtual ID cards. Additionally, if a complete legal ID card is needed, the option to open a PDF version is available, ensuring that users can comply with any requirements they may face while driving or in case of inquiries.
The app is equipped with a claim management system that allows users to initiate and submit new claims easily. Furthermore, it enables tracking the status of existing claims, which is crucial for keeping users informed and reducing anxiety during the claims process. This functionality empowers customers to stay updated and engaged with their insurance claims in a user-friendly manner.
The General® app is also geared towards providing support and assistance through its Help Center, which addresses frequently asked questions. Users can initiate a call or chat with customer service during business hours or schedule a callback at their convenience. The login process offers versatility, allowing users to sign in using their email, policy number, social media accounts, or biometric options. The developers are eager to enhance the user experience and encourage feedback, striving for a five-star mobile application that meets the needs of its customers.
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