The application offers a range of features that facilitate enhanced communication management within companies. One of the main highlights is the ability for dual service participation on a separate line, allowing multiple users to engage without interference. This feature is instrumental in managing customer interactions efficiently, particularly when handling a high volume of incoming contacts. Additionally, the app supports the automatic distribution of these incoming contacts, simplifying the process and ensuring quick response times, which is crucial in maintaining customer satisfaction.
Furthermore, the system enables multiple agents to work through the company WhatsApp simultaneously. This multi-agent functionality allows team members to collaborate in real-time, ensuring that customer queries are addressed promptly, and enhancing overall productivity. The integration of these features makes it an excellent tool for businesses that rely heavily on WhatsApp for customer communication, ensuring they can operate seamlessly and efficiently.
Users can subscribe to a PRO account, which comes with flexible options to suit various needs. Subscriptions are available in different durations, including one week, one month, or one year, providing users with the ability to choose a plan that fits their requirements. The subscription automatically renews at the same duration and price unless the user opts to disable the auto-renewal feature at least 24 hours before the current subscription period ends. This setup offers convenience for users who wish to maintain uninterrupted access to the app's services.
Upon subscription, payment is processed through the user's iTunes Account upon confirmation of purchase. Users can manage their subscriptions directly in their Account Settings to turn off auto-renewal as needed. It's important to note that if a user purchases a subscription during an active free trial period, any remaining time from that trial will be forfeited. For further information regarding terms of use, users can visit the provided link. This comprehensive setup ensures users have clear guidance on managing their subscriptions while enjoying the features offered by the app.