The application provides access to various essential benefits such as SNAP food assistance, TANF cash aid, and healthcare programs including Medicare Savings and Medicaid. Users can manage their benefits conveniently from their mobile devices, allowing for greater flexibility and ease of use. It enables individuals to stay updated on their benefits and manage their cases without needing to visit an office physically.
One of the key features of the app is the ability to send necessary documents directly through it. Users can attach photos of required forms or documents and submit them to the agency, streamlining the application and renewal processes. Additionally, the app sends alerts, such as notifications for when it’s time to renew benefits, helping users stay on top of important deadlines and actions needed.
Once users create a "Your Texas Benefits" account, they gain access to a variety of functionalities. They can view their case details, check benefit statuses, see the amount received, and find out when renewals are due. They can also manage their account settings, such as updating passwords and opting to receive notices electronically, which reduces paper usage and keeps information organized and accessible.
The app also offers several tools to manage personal information and benefits actively. Users can report changes like updated contact details, changes in household members, housing and utility costs, or employment status. They can monitor their Lone Star Card, checking balances, transaction history, upcoming deposits, and even take actions like changing their PIN or reporting a lost or stolen card. Furthermore, the app helps locate benefit offices and community partners nearby by searching with current location or ZIP code, making it easier for users to find assistance when needed.