Latest Version
1.5.8
January 28, 2025
Zoho Corporation
Communication
Android
0
Free
com.zoho.zdialer
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More About ZDialer by Zoho Voice
With Zoho Voice, managing communication across multiple teams becomes significantly simplified. After a straightforward setup process, users can create an account and add their team members, categorizing them as admins, supervisors, or technicians while clearly defining their privileges. This hierarchical structure helps streamline the management of team communications, ensuring that everyone has the right level of access to the tools and features they need.
One of the standout features of Zoho Voice is the ability to obtain phone numbers from various countries. Users can purchase these phone numbers and assign them to specific teammates, enhancing connectivity and localization for businesses operating in different regions. Alternatively, teams can choose to operate under a single shared phone number, fostering a unified communication front while still allowing for personal touchpoints among team members.
The integration capabilities of Zoho Voice are extensive, allowing users to seamlessly connect with popular CRM and helpdesk systems like Zoho CRM, Desk, and Bigin. This integration enables users to view detailed caller information directly within the Zoho Voice mobile application, optimizing their ability to handle calls. Moreover, calls can be managed directly through the CRM or Desk web applications, making it effortless for support teams to maintain a high level of service and efficiency in communication.
Zoho Voice also boasts a wide array of telephony features designed to simplify business communication. This includes tools such as Interactive Voice Responders (IVRs), call queues, and options to set business hours and holidays. Additionally, features like live call monitoring, call transfer, call recording, voicemail management, and access to comprehensive call logs ensure that businesses have every tool they need for effective communication. Users can also make and receive calls using the Zoho Voice app, allowing for low-cost local and international calls, provided they have an internet connection.
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