Carousell is a platform designed to promote a sustainable and efficient way of buying and selling preowned items. Its mission is to encourage people to sell their under-utilized possessions rather than letting them go to waste, while making it easier for others to purchase these items as their first choice. The app provides a simple process for sellers to list their items by taking photos and creating listings, and even enables users to start their own online stores. For those who are too busy to list items individually, Carousell offers options to sell specific categories such as clothing, mobile phones, luxury bags, and cars directly to the platform.
Buyers can explore a wide range of secondhand items by searching for what they want. The platform emphasizes secure and trusted transactions by featuring Carousell Certified listings, which come with a ‘Certified’ tag for peace of mind. In addition, listings with ‘Buyer Protection’ tags and the ‘Buy’ button allow customers to purchase items safely within the app, utilizing secure payment methods and escrow services. Delivery is streamlined through partnerships with popular logistics providers, ensuring convenient and reliable shipping options.
Sellers on Carousell have access to various tools to facilitate their selling experience. They can create free listings with up to ten photos for each item and leverage integrated delivery options, such as Carousell Official Delivery or 7-ELEVEN Cash on Delivery in Taiwan. Sellers also have the chance to establish online stores with additional features through a CarouBiz subscription or share their listings across social media platforms like Facebook, Instagram, Telegram, and WeChat for increased visibility. Building trust through positive reviews helps sellers develop a reputable profile on the platform, further enhancing their selling potential.
For buyers, Carousell offers a diverse range of items, including vintage and limited-edition products, catering to those looking for unique finds. Users can refine their searches with specific keywords for quick discovery. Additionally, the platform provides access to various home services such as aircon servicing, renovation, cleaning, and delivery, making it a comprehensive marketplace. With features like Carousell Certified listings and secure purchase options, users can confidently buy secondhand phones, luxury bags, and cars, especially in Singapore, Malaysia, and Hong Kong, with the assurance of buyer protections and reliable logistics support.