The Intelligent Hub application offers robust mobile device management (MDM) and mobile app management (MAM) features to help companies ensure that their devices remain secure, compliant, and connected. Users can view essential device information, receive messages from their IT department, check compliance status, and request assistance from their IT administrators directly through the app. This centralization of management helps streamline communication and enhances the overall security and functionality of mobile devices used in the corporate environment.
The app provides a single catalog experience, integrating various optional services such as People, Notifications, and Home. This means users can quickly access their most-used applications and websites by favoriting them, and can also rate apps and search for specific items within the Catalog. Users benefit from being able to view recommended and popular apps, access corporate resources, and navigate to their home page with ease, thus simplifying their work processes.
One of the highlights of the Intelligent Hub is its ability to connect users with their colleagues easily. Users can search through the corporate directory using first names, last names, or email addresses to find employee details such as photos, titles, contact information, and office locations. The app allows for seamless communication via calling, texting, or emailing directly from the employee profiles, fostering better collaboration within the organization.
Additionally, the Intelligent Hub keeps users informed with real-time notifications, helping boost productivity even when they are away from their desks. Users can receive standard app notifications as well as custom alerts concerning specific events like downtimes or participation in surveys. For security and productivity enhancement, the app collects relevant device information such as phone numbers, serial numbers, and other identifiers. A VPN service is available through a third-party SDK for those needing a secure connection to remote servers, although this feature is optional and not fully integrated into the app. Users should be aware that their experience may differ based on the specific features enabled by their IT organization.