The application includes a variety of new features designed to enhance user experience and convenience. For payment methods, it now supports PayPal and PayPal Express, allowing customers to make transactions more easily. The predictive search feature enables quick access to popular brands and keywords, making it simpler for users to find their favorite items without unnecessary scrolling. Additionally, the template-driven pages have been improved with sorting and refining options, allowing users to filter their search results to better suit their needs.
Another enhancement is the pinch and zoom functionality on the product detail pages, which provides users the ability to examine items more closely. The app has also incorporated voice search technology, enabling users to simply tap a microphone icon and verbally request an item or keyword. This feature doesn't just assist in finding products; it also facilitates navigation for live TV, program guides, and account management. Overall, the updates aim to make the shopping experience as streamlined and user-friendly as possible.
Existing features of the app are also robust and user-focused. Users can watch a live stream in high definition while simultaneously purchasing the currently featured item. The app provides access to customer ratings and reviews for transparency and informed decision-making. With a search database of over 50,000 items, users can quickly locate products by various identifiers, including category, item number, or brand, thus simplifying the browsing and buying process.
The homepage is designed for easy navigation, showcasing daily deals, special offers, and items that are currently live or have been recently aired. Social sharing options allow users to disseminate product links to their friends via Facebook or Twitter, enhancing the community aspect of shopping. Instant purchasing is made possible with the Speed Buy option, and new users can create accounts seamlessly to facilitate a quicker checkout process. The app also boasts a rich collection of recipes from a popular QVC show, providing added value beyond a shopping platform.
Customer satisfaction is a priority for QVC, which is evident in their flexible return policy that offers exchanges or refunds within 30 days of delivery, ensuring that buyers can shop with confidence. QVC also emphasizes the security of its transactions, participating in the VeriSign Secured Seal Program to protect customer information during the purchasing process. With robust customer service accolades and a focus on privacy, QVC aims to provide a trusted and safe shopping environment for all users.