The smrtPhone Mobile App allows users to harness the powerful features of smrtPhone directly on their mobile devices. With this app, you can easily synchronize your entire CRM contact list, enabling you to access every contact from your smartphone. This feature ensures that you have all necessary information at your fingertips, making communication more efficient and organized.
The app facilitates both SMS and MMS messaging, allowing users to send texts to any contact while automatically logging these messages within the CRM system. Additionally, it supports making and receiving calls, and the app tracks all call data seamlessly, including recordings. This means you can maintain a complete record of your communications, helping to improve follow-up and customer service.
During or after a call, users have the ability to jot down notes that will automatically sync to the respective contact's record, making it easy to keep track of important details. Furthermore, users can select from various call dispositions to indicate the outcome of calls, which can then trigger specific automations within the CRM. This streamlines not only the documentation process but also the subsequent actions that need to be taken based on those communications.
Moreover, smrtPhone Mobile App provides the flexibility to switch between different Caller ID phone numbers, ensuring calls are made from the appropriate line. Users can also access their text and voicemail inboxes, whether for individual users or groups, maintaining a solid overview of all communications. It's important to note that to use this application, users must have an existing smrtPhone account, and optimal call quality depends on a robust internet or network connection. Users should also be aware that emergency calling capabilities may vary based on their number or region.