WhatsApp Business is a marketing and engagement solution designed for small and medium-sized businesses as well as larger enterprises. It allows businesses to use WhatsApp to reach and engage with their customers, and can be scaled using the WATI platform.
The WATI mobile app allows users to access their WATI account on their mobile devices, making it easy to manage customer support and launch marketing campaigns on the go. To use the app, users must have a WATI account and access to the WhatsApp Business API features.
To get started with the WATI app, users simply need to install it and enter their login credentials and company dashboard domain provided by WATI.
The app offers several features to help businesses manage their WhatsApp Business accounts effectively. These include a shared team inbox with multi-login support, the ability to manage and monitor WhatsApp Business broadcasts, and the ability to track the performance of personalized broadcast campaigns sent to up to 100,000 recipients in a single click.
The app also allows users to create and organize quick replies to improve the efficiency of chat agents, as well as manage WhatsApp contacts with filters, attributes, and tags.
WATI is a product of Clare.AI Limited and is an official business partner of WhatsApp Business APIs. Businesses can visit the WATI website to set up their WhatsApp Business account and leverage the power of engagement on WhatsApp to scale their business.