Latest Version
2.14.4
January 18, 2025
Zoho Corporation
Business
Android
0
Free
com.zoho.salesiq
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More About Zoho SalesIQ - Live Chat App
Zoho SalesIQ is a comprehensive live chat software designed specifically for growing businesses, incorporating website and app visitor tracking, lead scoring, and detailed analytics. This all-in-one tool aims to enhance the return on investment (ROI) from various marketing strategies, including content creation, SEO, AdWords, and email marketing campaigns. By providing insights into user interactions, Zoho SalesIQ empowers businesses to optimize their engagement and ultimately drive conversions.
One of the standout features of Zoho SalesIQ is its real-time tracking of website and app visitors, allowing businesses to understand how users engage with their content as it happens. In addition to tracking, the platform offers live chat functionalities that can be easily integrated into both websites and mobile applications. This live chat capability is not only configurable but also proactive, enabling businesses to reach out to app visitors and initiate conversations, thereby improving sales and customer support significantly.
Zoho SalesIQ also incorporates automated invitations for online chats, which can be triggered based on visitor behavior in real-time. This functionality ensures that businesses can engage with prospects at critical moments, enhancing the chances of conversion. Post-chat feedback collection is another valuable feature, allowing businesses to assess and improve the quality of their interactions, ensuring a better experience for both website and app users.
Moreover, the platform is globally accessible, with real-time live chat translation available in over 25 languages, thereby broadening the reach of customer engagement efforts. Businesses can identify and track their visitors, utilizing lead scoring to categorize them based on their likelihood to purchase. The setup process for Zoho SalesIQ is straightforward and can be accomplished in five minutes with a simple code snippet. Additionally, users can rely on the friendly customer support team, which is available through live chat, phone, or email to assist with any queries.
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