Bigin stands out as a leading CRM solution specifically designed for small business owners who need a tool that is quick to set up and user-friendly. With the ability to complete the setup in under 30 minutes, Bigin eliminates the complexities often associated with CRM systems. This seamless integration with popular applications allows users to manage customer relationships efficiently, ultimately contributing to faster business growth.
The simplicity of Bigin is one of its key features. It is designed to be easy to use, targeting users with minimal technical knowledge. The CRM comes with ready-made templates that cater to a variety of business types, which means users can dive right in without needing to customize anything or face a long setup process. The straightforward layout and design promote simple navigation, making it accessible for anyone. Additionally, data migration is easy, allowing businesses to transition smoothly from other systems.
Bigin offers features specifically tailored to meet the distinct needs of small businesses. Users can create and manage various deal pipelines, which reflect the different processes within their sales cycles. The platform allows quick access to deal and contact data, enabling users to add notes and update records with minimal hassle. Bigin also includes tools for scheduling events, tasks, and calls, along with reminders to keep activities organized. Moreover, it provides customizable web forms for capturing leads directly from a business's website and enhances communication through a built-in telephony feature.
For those who are constantly on the move, Bigin provides dedicated mobile and tablet apps that ensure users can continue their work outside of their offices. These applications grant access to essential information, including customer interactions and contact histories. Important business information can be monitored easily through the use of widgets, and the pipeline view remains available on any device. Additionally, users benefit from push notifications to stay updated on customer activity and user actions in real time.
Customer support is a priority at Bigin, with resources available around the clock. The support staff comprises knowledgeable technical engineers who are dedicated to assisting users with any inquiries. Additionally, Bigin offers a comprehensive knowledge base filled with FAQs and help documents, enabling users to find answers independently. The sense of community surrounding Bigin also provides another layer of support, as fellow users are always ready to lend a hand. Features like caller ID allow users to identify contacts before answering, further enhancing the CRM's usability.