The BlackBerry Connect application is designed to facilitate secure and efficient communication within corporate environments. It operates exclusively with BlackBerry Connect Server version 2.1 or higher, making it essential for users to confirm compatibility with their IT administrators before proceeding. This application emphasizes both end-user and IT features to enhance productivity while ensuring data security.
For end users, BlackBerry Connect offers various features that prioritize user privacy and convenience. One of the standout functionalities is the ability to keep personal contacts and instant messages separate from professional communications, ensuring confidentiality. Users can view the real-time availability of colleagues, enabling them to choose the most effective communication method—whether that be instant messaging, emailing, or making a phone call. Additionally, alerts and notifications are received even when the app runs in the background, ensuring that users stay informed without constantly checking their devices.
BlackBerry Connect also provides tools for easily managing communications. The application allows for the management of multiple chat conversations in a single view and organizes contacts into groups and favorites. Users have the capability to search the corporate directory for contacts and access conversation history, even when offline or in airplane mode. They can personalize their experience by setting their presence status and personal messages, along with various alerts and preferences for their availability.
On the IT administration side, BlackBerry Connect is equipped with robust security measures to protect corporate data. It employs military-grade encryption to ensure that data is secure both in transit and at rest. The application avoids the need for firewall adjustments or the presence of servers in the DMZ, which simplifies network security management. Administrators can configure detailed security policies, such as strong password requirements and limitations on cut/copy/paste actions, to prevent data leakage and maintain confidentiality between personal and professional contacts.
Furthermore, IT administrators can remotely manage corporate data on user devices by locking or wiping information while preserving personal data. BlackBerry Connect can detect jailbroken devices and prevent them from accessing the corporate network, enhancing security protocols. Additionally, it integrates seamlessly with other BlackBerry mobile collaboration solutions, facilitating end-to-end business workflows. A controlled disclaimer can be added to every new conversation, and message archives can be retained in a designated Conversation History folder for future access and management, assuming compatibility with Microsoft Lync 2010. Overall, this application ensures a secure and efficient communication experience for both users and IT departments.