DoubleTick CRM for WhatsApp - Android Business

DoubleTick is the most powerful mobile-friendly WhatsApp business API powered marketing and CRM tool designed to empower your sales engine. Leverage its simple yet powerful conversational commerce features to boost your sales rate in no time.

DoubleTick is a comprehensive solution for businesses looking to utilize the power of WhatsApp for their customer interactions. It offers a range of features, including a cloud-based team inbox, broadcast and bulk messaging, chatbot, dynamic catalogue, real-time ticket management, and detailed analytics and reports. With DoubleTick, businesses can efficiently store and manage customer information, cater to their needs, and improve their overall performance. One of the key features of DoubleTick is its role-based access control, which allows businesses to create teams and assign specific roles to their salespeople. This makes it easier to manage and address customer queries, leading to improved customer satisfaction. The platform also offers detailed productivity reports, allowing businesses to measure their sales team's performance and make necessary improvements. With real-time data and insights, businesses can better manage their sales, improve lead conversion rates, and enhance team performance. DoubleTick also automates the process of saving customer details, eliminating the need for businesses to manually enter this information. This includes details such as name, phone number, customer type, chat history, and more. Additionally, the platform offers a WhatsApp chatbot API, allowing businesses to set auto-replies and custom message templates to fulfill customer needs and expectations. With DoubleTick, businesses can also engage with customers through broadcast and bulk WhatsApp messaging. This feature saves time and increases productivity by allowing businesses to send messages to multiple customers at once. The platform also offers a centralized WhatsApp channel, making it easier for teams to manage and respond to customer queries. Other features of DoubleTick include a cloud-based team inbox, the ability to re-engage customers with notifications and special offers, and the option to share product catalogs on WhatsApp. The platform also offers easy native integration with other tools and a simple, mobile-friendly interface for easy access and management. For businesses interested in utilizing the WhatsApp Business API, DoubleTick offers a comprehensive solution with a range of features and easy integration options. For enterprise enquiries, businesses can also contact the DoubleTick team via email. With DoubleTick, businesses can boost customer engagement, improve relationships, and streamline their operations through the power of WhatsApp.

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DoubleTick offers an end-to-end Whatsapp API business solution. This WhatsApp business API powered CRM intelligently stores and manages your customer information and efficiently caters to their needs.
This comes enclosed with top-notch features such as a cloud-based team inbox, broadcast and bulk messaging, chatbot, dynamic catalogue, real-time ticket management, in-depth analytics & reports and many more.

Invite Members with Specific Role-based Access Control
Create teams for your salesperson and define roles. It also means assigning tickets to the team members to address customers’ queries.

Detailed Productivity Reports
Measure your sales team's performance by analysing their response time and quality. A real-time report will help you better manage, execute, and analyse sales. An in-depth insight will empower you to improve your leads conversion rate, improve campaign quality and team performance.

Automatically Save Customers Details in the Database
Now save yourself from the hassle of saving customers' details over and again. DoubleTick automatically saves customers' details for you such as name, phone number, type of customer, nature of business interest, chat history, customer journey and so on.

WhatsApp Automation
Get WhatsApp chatbot API and fulfil your customer's expectations and needs by setting auto-replies to their queries. Set custom message templates and auto-messaging with a CTA button for different ranges of queries.

Broadcast and Bulk WhatsApp Messaging
Customer engagement and product promotions are fun now with bulk WhatsApp messaging! Save time and increase productivity by sending messages to multiple end-users in one go. Also, either you create a WhatsApp broadcast group or let the system create it for you based on the events. The best part, the message will be delivered to your customer's inbox individually offering them a personalised commerce experience.

Centralised WhatsApp Channel
Managing customers' queries becomes hassle-free as the entire team will have a unified WhatsApp channel to Interact with the customers that can be accessed with an unlimited number of devices. Now respond to 1000s of customer queries in a second.

Cloud-based Team Inbox
Have a robust communication system in place by offering a cloud-based inbox for every salesperson that can be accessed at diverse roles.

Re-engage Your Customers
Lure your customers by sending them notifications on the latest designs, special offers, and much more. You could also configure a template by adding attractive images, descriptions, and prices.

Boost Engagement and Relationships
Never miss an opportunity to get to know your customers better. Contact your customers individually and reinforce a positive relationship.

Share Product Catalogs on WhatsApp
Integrate your product catalogues with QuickSell and extensively share them with one or many customers in just one click. Get real-time live analytics reports, inventory status, change product prices as per the need, and much more.

Easy Native Integration
Choose your favourite tool and integrate it with DoubleTick just in a few clicks.

Simple and Mobile-friendly
DoubleTick is made to offer you a robust mobile experience where you can manage and control all your business through your
smartphone. The intuitive user interface makes it easy to navigate across the feature boards.

Learn more about WhatsApp Business API -
https://doubletick.io/whatsapp-business-api

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For enterprise enquiries, you can also email us at: sales@doubletick.io