Index is an application that provides businesses with a dedicated phone number that can be used alongside or in place of their existing business number. This number powers all of the communication tools and features offered by Index. One of these features is Auto-Reply, which automatically responds to missed business calls with a custom, branded text message. This allows businesses to turn missed calls into opportunities and keep customer conversations going even when they are unable to answer the phone.
Another useful feature offered by Index is the Texting Toolbar, which provides shortcuts for interacting with customers directly from the text thread. This includes creating reusable templates for common questions, booking appointments, requesting payment, and collecting reviews. This makes it easier for businesses to communicate with their customers and provide quick and efficient service.
Index also allows businesses to capture and organize important customer information, making it easy to reference and add a personal touch to every conversation. Customers can be organized into lists for sharing updates, offers, and more. This helps businesses stay organized and better serve their customers.
With 89% of customers preferring to text businesses over any other mode of communication, Index recognizes the importance of reaching customers on their preferred platform. Their suite of simple, text-based features allows businesses to do just that. This includes the ability to manage customer interactions and communicate with them conveniently through text.
Businesses can download Index and start a risk-free 7-day trial to experience the power of these tools for themselves. And if they are not satisfied, they can cancel anytime. Index also provides a Terms of Service and Privacy Policy for users to review before using the application.