Latest Version
4.122.1
March 27, 2025
TELUS
Tools
Android
0
Free
com.telus.myaccount
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More About My TELUS
The My TELUS application provides a streamlined platform for users to manage their accounts while ensuring security with features such as two-step verification, along with facial and fingerprint recognition. This multi-layered security approach enables customers to confidently navigate their accounts. Additionally, users have access to around-the-clock support from the TELUS Assist chatbot, which is available to assist with any inquiries or problems, even while users are on the move.
With the My TELUS app, customers can easily access a variety of account management features. Users can pay their bills using credit cards such as Visa or Mastercard, link their bank accounts, or set up pre-authorized payment options. Furthermore, users can monitor their account balance, update personal profiles, and stay informed about special offers and rewards available through TELUS.
For mobility customers, the app provides essential tools to keep track of monthly data, text, and voice usage. Users have the capability to download and review past bills, set data limits, and enable or disable overage protection to manage their usage effectively. Additionally, customers can customize their service by adding features like Easy Roam, international texting options, data top-ups, or the Fast Pass service for enhanced convenience.
Home Services customers are also well-supported by the My TELUS app, which allows them to upgrade their internet plans, monitor their data usage, and manage their television services, including Pik TV and Optik TV channels and theme packs. The app simplifies the management of Wi-Fi settings as well. Lastly, users are encouraged to share their feedback by rating the application to help improve their overall experience. It is important to note that the app requires Android version 5.0 or higher, and while some small business accounts are supported, corporate and enterprise accounts are not currently eligible.
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