Latest Version
15.63.332
March 20, 2025
TeamViewer
Tools
Android
0
Free
com.teamviewer.pilot
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More About TeamViewer Assist AR (Pilot)
The application is designed to provide remote assistance for various equipment, machinery, and infrastructure problems. By enabling users to show their issues visually rather than simply describing them, it enhances troubleshooting processes and boosts productivity. This approach allows for more effective communication between users and remote experts, ensuring that assistance is tailored to the specific problem at hand.
Users can engage with their remote experts in real-time, as these professionals can see exactly what the user is observing. This direct visibility allows experts to provide precise guidance and support. They can annotate the user’s view with 3D markers that attach to real-world objects, thereby making it easier for users to resolve issues with a clear visual context. This feature promotes a more interactive and engaging troubleshooting experience.
Additionally, the app supports knowledge sharing by allowing users to create video tutorials for training purposes. This can be particularly beneficial for teams wanting to document processes or train new members on specific equipment and procedures. The ability to produce instructional content contributes not only to immediate problem solving but also to long-term skill development within a team.
Key features of the application include remote camera sharing and real-time video streaming, high-definition voice over IP (VoIP), and 3D annotations. The app also prioritizes security with advanced measures such as 256 Bit AES session encoding and 2048 Bit RSA key exchange. While camera access is mandatory to utilize the video feed, microphone access is optional, enabling users to choose whether to include audio in their sessions or record messages. Overall, TeamViewer Assist AR positions itself as a leading solution for visual and remote support for field service technicians.
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